Yes, it's necessary to log into your Eline account(on website: elinemart.com).
- Go to 'My Account'
- Go to Settings > Change Password
- Enter the New Passwords
- Re-enter the New Password
- Enter the OTP sent to mobile number/email ID and validate it.
- Click on ‘Submit’.
You cannot change the registered phone number and email address. Please ensure that whenever you use Eline Mart you should have access to the registered phone number and email address to validate.
You can create a Eline account using a phone number and email address that is not registered on the platform. To create a new account, please follow the below steps:
- Enter the phone number/email address
- A verification code will be sent to this phone number/email address
- Enter the verification code and a password�Account will be successfully created.
To deactivate your Eline account, please follow the below steps:
- Log into your Eline account
- Go to My Account > Settings > Deactivate your account
- Enter the password for your account
- Choose 'Confirm Deactivation'
To reactivate your Eline account, please log in with your registered email address or mobile number, and password that you were using prior to deactivation
In case you've forgotten the password, click on 'Forgot password’, an OTP will be sent to your email address or phone number and you can set a new password.
Sometimes, SMS messages/email notifications may be delayed because of technical issues. You can regenerate the code through the 'Resend Code' option or try after sometime.
No, you cannot use an international number to sign up. Currently this feature is not available on Eline
- Go to 'My Account'
- Go to Settings > Change Password
- Enter the New Passwords
- Re-enter the New Password
- Enter the OTP sent to mobile number/email ID and validate it.
- Click on ‘Submit’.
If your order (means Order-ID) has already entered the shipping process / been shipped, you cannot change the delivery address for those orders. You can, however, change your delivery address for future orders.
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